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I need to cancel my registration; a conflict came up

I would like to get the money back. I hope to see you guys at the main Protospiel.

I'll get in touch with you via email and make it right.

Sorry to hear that there's a conflict. I'll get in touch with you via email and set things right.

Also, thanks for posting this here. It made me realize that I haven't enabled a good way of getting in touch with me for issues like this (other than the Forum), and that I haven't established a refund policy. These are all important things.

To anyone else who has a registration issue in the future: I don't have an info/contact page set up for this yet, but I will. When I do, I'll put a link to it in this forum thread. Please use that link if it is available. Thanks in advance!

  • By pspiel at 02/05/2010 - 08:07

Added contact info to the Registration page...

I added the following info to the Registration page:

Refund Requests

If you've registered and something comes up that's more important and conflicts with Protospiel South, we understand. If that happens, email Jonathan and let him know which of the two following options you'd like to exercise:

1) Request a refund. Please provide the information he'll need to electronically refund your membership. (Our preferred method of refunding is via PayPal.)

2) Turn your registration into a donation to help fund Protospiel South. We'll list you as a friend on the Sponsors page of protospielsouth.com with a link to a URL of your choosing, and credit you in the flyer/program given out at the convention.

  • By pspiel at 02/08/2010 - 11:24

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